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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Allen Davis

August 16, 2023

5  out of  5 rating by Allen Davis
"Stephanie Sinkfield and her team are TOPNOTCH!!!! High quality customer service, Michael and Jennifer are EXPERTS in the insurance game. They always take very good care of us!! If you’re needing insurance or just simply looking for a change (like we were) go visit her office!!! You won’t be disappointed!!!"

Dragoncello D

August 7, 2023

1  out of  5 rating by Dragoncello D
"I received a single unprofessional text message asking for some extra information after purchasing my car insurance. Since this request was never delivered in any official format (by mail or email) I figured it might not even be from State Farm. Unfortunately I guess it was because a few weeks later I got a letter in the mail notifying me that they have canceled my car insurance due to never getting a response from me. Lazy and unprofessional work."

Pamela Owens

July 24, 2023

5  out of  5 rating by Pamela Owens
"Excellent service from the cheerful greeting to the resolution of requests. I appreciate your awesome service and consistent dedication, Stephanie. Thank you!"

Sydney Harris

July 22, 2023

5  out of  5 rating by Sydney Harris
"Stephanie Sinkfield and her entire office is extremely professional, personable, and responsive. They make filing claims and navigating the entire process extremely easy. I couldn’t recommend them enough!! Thank you so much!!"

Ashlee Kelly

July 20, 2023

5  out of  5 rating by Ashlee Kelly
"Thank you to Stephanie Sinkfield and her team for being so caring and professional! This agency is responsive and knowledgeable whenever I have coverage questions or need to make changes to my insurance account. Stephanie is EXCELLENT at providing service to her clients and her community!"

Martina Harris

July 20, 2023

5  out of  5 rating by Martina Harris
"Thank you Stephanie Sinkfield for going above and beyond to assist my daughter with her claim. You made the process easy and took the time to explain the steps! If you are looking for an agent that is dedicated to customer service and customer satisfaction, go see Stephanie!. She and her team are knowledgeable and responsive and she always provides that additional "personal" touch. Thank you Stephanie for always making me and my family feel as if we are your only customers."

Celeste Finch

July 20, 2023

5  out of  5 rating by Celeste Finch
"I have been a customer of Stephanie Sinkfield's State Farm agency for over 10 years. Stephanie checks in with our family to ensure we have the appropriate insurance. I appreciate her personalized and caring approach. She is available anytime we need her. I will remain loyal to Stephanie's agency even when the market rates increase because of the service she provides."

Ian Sullivan

July 20, 2023

5  out of  5 rating by Ian Sullivan
"Phenomenal staff excellent service. They specialize in serving the community"

Jenn Shuntal (Manson)

July 18, 2023

5  out of  5 rating by Jenn Shuntal (Manson)
"Wonderful agency🤎"

Mike Goza

April 22, 2023

5  out of  5 rating by Mike Goza
"Great company, great staff they always take care of business!"

Benjamin Lawson

January 16, 2023

1  out of  5 rating by Benjamin Lawson
"Unfortunately, errors when adding my wife to my policy by misspelling her name (her name is Jessica however it was misspelled as "J Esica") and incorrectly listing the state of her license has cost us money. Michael J. Williams was the person specifically working on the account however Stephanie was the official agent who were dealing with. While we are glad our new agent caught the error, it caused a rise in the quote for home insurance because of verification needing to be re-run. In the insurance world, details are important, and typos make a difference so having something like this happen does reflect poorly on this Chattanooga branch."

Beyond Pressed

October 18, 2022

5  out of  5 rating by Beyond Pressed
"Beautiful office, lovely staff, and excellent professionalism!"

Anthony Flint

August 17, 2022

5  out of  5 rating by Anthony Flint

Felicia McGhee

July 8, 2022

3  out of  5 rating by Felicia McGhee
"I love Stephanie but I am very disappointed in State Farm. I was displaced from my condo and now State Farm is no longer paying for my temporary lodging. I have no control over the renovations and supply chain issues but that didn't matter. I am currently looking for another insurance company."

Shanitia Nance

March 17, 2022

1  out of  5 rating by Shanitia Nance
"Not a very happy camper on this morning. A simple question turned into employees going over and beyond to ONLY not understand my question. Wrong child/ Wrong car....geez"

Anna Vincent

January 4, 2022

5  out of  5 rating by Anna Vincent
"Happy New Year from Mike Hailey, Sales Representatives for C.&R. Roofing, Thank You for all the referrals your Co. sent to us in 2021.. Hope We can return business to you in 2022 Thank You Again, Ruth Vincent, Owner"

kelvin c

November 23, 2021

5  out of  5 rating by kelvin c
"The whole staff is top notch!!!!"

Carlos Williams

August 7, 2021

5  out of  5 rating by Carlos Williams
"The beat agent one could have. Kind and compassionate!"


July 22, 2021

5  out of  5 rating by Frank
"Fantastic service. Best insurance office I've ever dealt with."

Regina Kirk

July 13, 2021

5  out of  5 rating by Regina Kirk
"Love Stephanie and her crew, very professional ladies❤"

John Britt

December 1, 2020

5  out of  5 rating by John Britt
"One of the best insurance agents in the city."

Chanda Moss

October 17, 2020

5  out of  5 rating by Chanda Moss
"Stephanie has been my agent for over 20 years! She covers my home, cars, business and rental insurance for my daughters apartment! Here team is AMAZING as well! Thanks so much ladies!"

Beverly Muse

October 17, 2020

5  out of  5 rating by Beverly Muse
"Stephanie Sinkfield and staff are phenomenal . The attention to detail during insurance issues is greatly appreciated. The educational aspect for ensuring customers understand what their policies cover is priceless. I've used other insurance carriers, but none compare to the level of service I've experienced at the Sinkfield State Farm Agency!"

Thomas Sales

September 10, 2020

5  out of  5 rating by Thomas Sales
"Stephanie and staff made me feel like where have you all been all my life when it comes to customer service. I wish all companies had great people like Stephanie and crew."

Amanda Jelks

June 20, 2020

5  out of  5 rating by Amanda Jelks
"Stephanie handles the insurance products needed to protect my business and has always done a great job. I regret not having my home insurance with her as well. The night of the EF 4 tornadoes on 4/12/20, Stephanie immediately began reaching out to her customers to check on them. I was and am in complete awe of her. Once I finish fighting with my current home insurer to fix my tornado damage, I will definitely be getting a quote from her."